1. Information We Collect
Depending on how you use Tiomarkets, we may process account details, device information, app settings, watchlists, alert preferences, paper trading entries, journal notes, support messages, and diagnostic data.
This policy explains how Tiomarkets handles information related to accounts, watchlists, alerts, journals, app diagnostics, and support requests.
Depending on how you use Tiomarkets, we may process account details, device information, app settings, watchlists, alert preferences, paper trading entries, journal notes, support messages, and diagnostic data.
We use information to provide app features, sync preferences where available, deliver alerts, troubleshoot issues, improve reliability, prevent abuse, and respond to support requests.
External data providers may supply market prices, charts, news, and ETF flow references. Their services may process technical request information according to their own policies.
Paper trading and journal information is used to power your learning experience, including replay review, win-rate statistics, and risk calculations. Do not store sensitive financial credentials in journal notes.
We do not sell personal information. We may share limited information with service providers that support hosting, analytics, security, customer support, or legal compliance.
We use reasonable administrative, technical, and organizational safeguards. No system can be guaranteed completely secure, especially when connected to third-party networks and data providers.
You may request access, correction, deletion, or export of eligible personal information by contacting us. Some data may be retained where required for security, legal, or operational reasons.
Privacy questions may be sent to [email protected]. General support is available at [email protected].